Clarity and personalized care for your thyroid, diabetes, & hormone health.
Welcome to Endocrine Shores PC. Led by board-certified endocrinologist Dr. Mohammad Hammoude, MD, we specialize in comprehensive medical thyroid care, modern continuous glucose technology, and attentive, individualized care across our Sterling Heights and Shelby Township offices.
If our front desk is assisting a patient in clinic when you call (586) 446-9600, our AI Voice Assistant picks up, detects your appointment request, and books your slot automatically.
Comprehensive evaluation and evidence-based management for hormone and metabolic conditions, all under one roof.
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Thyroid Disorders & Medical Management
Comprehensive diagnosis, bloodwork evaluation, and medical management for thyroid disorders, hormone optimization, and clinical monitoring of thyroid nodules and goiters.
Hypothyroidism & Hashimotoโs Thyroiditis
Hyperthyroidism & Gravesโ Disease
Thyroid Nodules & Goiter Surveillance
Post-Surgical Management & Pregnancy Thyroid Care
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Diabetes & Advanced Metabolic Care
Personalized blood sugar and metabolic management utilizing the latest continuous glucose monitors (CGMs), smart insulin pumps, and modern cardioprotective therapies.
Male Hypogonadism (Low T) & Menopause Hormone Therapy
โญ Patient Trust & Verified Reviews
What Real Patients Say About Dr. Mohammad Hammoude
Verified reviews from patients treated for thyroid disorders, diabetes & CGM management, and metabolic health across our Sterling Heights and Shelby Township offices.
5.0
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Average Patient Rating
WebMD Care5.0 / 5 Stars Verified
Three Best RatedยฎTop 3 Endocrinologists in Sterling Heights, MI
Castle ConnollyTop Doctor Recognized
28+ YearsBoard-Certified Experience
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โ Verified Patient
"I love Dr. Hammoude and his office staff. I have been a patient here for almost 2 years and Dr. Hammoude always takes the time to answer any and all of my questions."
"Every time I have been in the hospital he went to great lengths for my diabetic needs. Now I see him in his office. Thank you Dr. Hammoude. I really recommend this group."
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Diabetes & Metabolic Care PatientHenry Ford & Corewell Health Affiliated
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โ Verified Patient
"Dr. Hammoude is very thorough and kind. He actually looked at my historical thyroid ultrasound scans and blood panels line-by-line rather than rushing me out the door. His explanations make complex hormone issues easy to understand."
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Thyroid & Hormone PatientComprehensive Evaluation
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โ Verified Patient
"Dr. Hammoude has decades of experience and it truly shows. He listens attentively to older patients, explains medications in clear terms without medical jargon, and his office team is always pleasant, punctual, and helpful."
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Senior Care Patient ReviewShelby Township & Sterling Heights
Accepting New Patients โข Medicare, BCBS, Aetna, Priority Health & Major Insurances
Meet Your Endocrinologist
Dr. Mohammad Hammoude, MD
Board-Certified in Endocrinology, Diabetes & Metabolism and Internal Medicine
Dr. Mohammad Hammoude founded Endocrine Shores PC to bring dedicated, comprehensive endocrine and metabolic care to patients across Southeast Michigan. With extensive training in endocrinology, diabetes management, and metabolic disorders, Dr. Hammoude takes time to understand each patient's medical history and design tailored treatment plans.
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Fellowship in Endocrinology & MetabolismDetroit Medical Center / Wayne State University โข Residency at Ascension St. John Hospital
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Hospital Affiliations & Community CareAffiliated with Henry Ford Health (Macomb Hospital) and Corewell Health (William Beaumont University Hospital Troy/Royal Oak).
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Languages SpokenEnglish and Arabic
๐ Practice Clinic Locations
Sterling Heights Clinic (Primary Office)
44700 Delco Blvd, Suite A Sterling Heights, MI 48313
๐ Direct Phone: (586) 446-9600
Shelby Township Clinic
53950 Van Dyke Ave, Suite A Shelby Township, MI 48316
๐ Direct Phone: (586) 446-9600
๐ก๏ธ Accepted Insurance Plans
We work with most major regional and national commercial and Medicare plans:
MedicareBlueCross BlueShield of MichiganBlue Care Network (BCN)HAP (Health Alliance Plan)Priority HealthAetnaUnitedHealthcareCignaSelf-Pay
Interactive Patient Concierge
Have a Question? Click Any Message Below
Tap any question to get an immediate, clear answer about referrals, lab prep, insurance, thyroid care, or appointmentsโor type your own question.
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Endocrine Shores Patient Guideโ Instant Answers โข Click a message or ask below
Real-Time Clinic Calendar
Book Your Appointment Online
Select your preferred clinic location and visit reason, choose an open time slot with Dr. Mohammad Hammoude, and receive an instant confirmation. Synced live with our phone scheduling system.
24/7 Autonomous Voice Receptionist
Missed-Call AI Agent: Automatic Appointment Booking
When a patient calls (586) 446-9600 and the clinic line goes unanswered after 4 rings, our AI Voice Agent answers, listens to the caller, detects if they are asking for an appointment, checks Dr. Hammoude's real-time availability, and books the appointment automatically.
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Patient Calls ClinicDials (586) 446-9600
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No Staff Pickup (4 Rings)Conditional Call Forward triggers
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AI Agent Answers & ListensDetects booking intent & details
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Auto-Books & Sends SMSWrites to Clinic DB + texts patient
โโโโEndocrine Shores Line โข (586) 446-9600
Standby โ Ready to Simulate Call
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Endocrine Shores PC
Click "Simulate Missed Call" or pick a caller scenario below
Click "Dial (586) 446-9600" or choose any Caller Scenario on the left to watch the AI detect missed-call appointment requests and book them into Dr. Hammoude's clinic schedule automatically.
๐ง Agentic NLU & Tool Execution Trace
Detected Intentโ
Confidenceโ
Caller Nameโ
Callback Numberโ
Visit Specialtyโ
Resolved Date & Slotโ
Tool Status: Idle (Listening for appointment intent)
๐ฑ Automated SMS Confirmation Sent to CallerJust now
Shared Clinic Backend Database
Dr. Mohammad Hammoudeโs Live Schedule & AI Call Log
Every appointment booked through the website form OR automatically booked by the Missed-Call AI Voice Agent appears here immediately.
๐ Confirmed Clinic Appointments
โ Live Sync Active
Conf #
Date & Time
Patient & Phone
Visit Type
Booking Source
Action
๐๏ธ Missed-Call AI Voice Logs
Twilio / Vapi Webhook Ready
๐ How to Connect This to the Clinic's Real Phone Number (Twilio / Vapi / Conditional Call Forwarding Guide)โผ
Step 1: Keep the Clinic's Existing Phone Number
Dr. Hammoude does not need to change his clinic's phone number (586) 446-9600. On the clinic's phone carrier, enable "Conditional Call Forwarding on No-Answer / Busy" after 4 rings to forward unanswered calls to your Twilio or Vapi AI receptionist line.
Step 2: Point Webhook to Included Backend Server
This project includes both server.js (Node.js/Express with Twilio TwiML & Vapi webhooks) and start-server.ps1. Configure your Twilio number's Voice Webhook URL to https://your-clinic-domain.com/api/voice/incoming.
Step 3: Automatic Booking + SMS
When a caller asks for an appointment, /api/voice/process-speech extracts their name, reason, and preferred time, checks data/appointments.json for conflicts, books the slot, and texts the patient their confirmation.
๐ฌ Quick Clinic QuestionsClick any question for an instant answer